Moscow and Paris, September two 2020
Atos, a global leader in digital transformation, has effectively launched a global support venture for its new client PERI, a single of the world’s largest manufacturers and suppliers of formwork and scaffolding techniques, to deliver support for a lot more than seven,000 PERI staff across fifty six nations.
Due to the fact the start off of this agreement, which commenced in November 2019, the company has effectively implemented 3 introductory phases, which now deliver a centralized consumer support desk to support a lot more than seven,000 PERI staff throughout the world. Atos not only enhanced the high quality of support and improved person fulfillment, but also minimized support costs.
“In unique regions of PERI’s presence, the IT support support was fragmented – someplace the operate was carried out with community contractors, someplace the issues have been solved by the company’s very own sources. Synergy